Example 1:  Provide real time processing of single or multiple reservation requests directly from customers existing software to varying locations based on the end users address and receive back a confirmation number from that location.  Any request made outside of the service areas are consolidate and sold to a third party service organization.

Solution 1:  We developed an application that allowed the customer via the internet, to send directly to our database the reservation request, the request is processed and the closest store location is determined by calculating the distance from the various locations to the end users address, a request is then sent to that location where it is automatically entered into their system, a confirmation is then generated and sent back to our database, which in turn sends the confirmation back to requester.  Request outside of the service area are tracked and given to a third party.  We email the request to the third party as well as mantain a database for them.

Example 2:  Allow consumers to get price quotes, create and confirmed reservations from multiple locations on a secure server via the internet.  Problem, the prices vary at each location depending on date, availability and length of rental.  Create Reservation Center manned by company personnel located in separate office.  Provide consolidated up to the minute and historical reporting via the internet of all locations utilization, availability and revenue.  Provide real time reporting of Reservation Center's current activity.  Maintain a centralized Repeat Renter list at all locations.   

Solution 2:  We developed a database that contains each locations availability, utilization and upcoming reservations as well as historical databases.  The database includes the rules, rates and restrictions to vary the pricing structure for each location.  A master database of all current and Repeat Renters was developed.  We developed a secure web site to allow consumers to get price quotes and create reservations at any location.  The rental rates are calculated based on the rules and restrictions for any given location.  Upon completion of a reservation, the information is automatically sent to that location, the current utilization and availability is recalculated and sent to the database which records the new figures along with a confirmation number for the consumer.  The consumer is then emailed a confirmation number, recapping their reservation.  When a customer opens or closes a contract at any location, the database is updated, and the remaining locations Repeat Renter data is updated.  We developed a secure web application for the Reservation Center.  The Reservation Center has full access to the Repeat Renter file and includes a more detail breakdown of availability at each locations.  It consists of a calendar with special color coding and notations to the Res Agent to warn of any conflicting rentals.  The agent simply clicks the in and out dates to create the reservation.  All of the available rates are displayed for the Res Agent to choose from.  Another secure website and application was created for Management to view current and historical reports from any location.  The rules, restrictions and rental rates can also be modified for any location from this site. 

Example 3:  Provide remote branches with updated reports and data processed from home office. Allow remote branches to drag and drop files to other offices and the home office.  Provide for nightly packaging and transfer of multiple reports from each location days end to the home office.  Allow programmers to remotely update 100's of programs at branch locations and track receipt of updates and current versions of programs at each location.  Problem, each location has only a dialup connection to the internet.

Solution 3:  We developed several applications for this one.  At each location we developed a program that allows them to send, receive and distribute files to their system.  This program is activated by the Windows Scheduler.  Typically, a schedule is set at each location to run the program every half hour during the day to send and receive files.  Prior to the call, the program zips the packages and waits for the next call to occur.  The Scheduler activates the program which connects them to the internet, then sends the package to the database to await delivery, it then requests, receives and distributes any packages stored in the database for that location.  We developed a similar application for the programmers to package and send lists of files and destination folders to one or more branch.  A file can be sent to one or more location at a time.  The list updates the database to track the receipt acknowledgement and current version information.